The Office of New Student Programs is a small office that runs big programs with the help of talented University of Michigan students.
ONSP has many different types of positions, both paid and volunteer. Application timeline, hiring process, and compensation vary for each position. Use the links at left to learn more about our positions. All positions are open to undergraduate students, except for the postings listed under “Graduate Student Opportunities.”
Or, give us a call and talk to our front desk staff at (734) 764-6413. They will be more than happy to tell you about the ways to join our team!
Summer Orientation Leaders
The Office of New Student Programs employs enthusiastic and resourceful students as orientation leaders to assist with summer new student and parent orientation. The orientation leader staff will be representative of our diverse undergraduate population. When selecting candidates, we will be looking for a balance of academic year, areas of study, and cultural diversity.
Click here to learn more about the Summer Orientation Leader Positions.
International & Fall Orientation Leaders
ONSP will not be hiring Fall & International Orientation Leaders for 2021. Please check back in March 2022 for information about Summer 2022 opportunities.
UMETC Cast Members & Stage Staff
The Office of New Student Programs employs enthusiastic and talented students as U-M ETC cast members. ONSP uses educational theater to inform, enlighten and teach new students about variety of social, academic, and personal issues typically encountered during the college years. The actors perform sketches, using a mix of comedy and drama, to actively engage the audience, both affectively and cognitively, about selected topics.
Click here for more information about auditioning for UMETC.
UMETC also employs assistant directors, stage managers, and musical directors at different times throughout the year. Currently no openings are available. Openings will be posted on this site as they become available.
Each year, Transfer Connections hires and trains former transfer students to be peer mentors to summer, fall and winter LSA transfer students. This is a paid position and mentors are expected to keep regular contact with group members and plan and implement events throughout the year. Transfer mentors work 8-10 hours per week and additional hours as necessary throughout the Fall and Winter terms. The goal of the program is to help new transfer students acclimate to the University, offer a social network and increase their access to essential University services. Click here to learn more about becoming a Transfer Mentor.
Now Hiring! Information Referral Assistants
The application for 2021 Summer Remote Information Referral Assistants is due by 8:00 am on March 22nd, 2021.
The Office of New Student Programs employs enthusiastic and resourceful students as Information Referral Assistants (IRAs) to assist with the remote management of office communications. Candidates must have strong interpersonal, communication and organizational skills. They must be able to work with a high volume of phone and email inquiries in a remote setting, as well as take on and complete tasks autonomously. Candidates must possess a genuine willingness to assist new students and their parents/families. This position is open only to undergraduate students enrolled in the Winter 2021 term who are in good academic standing.
• Answer inquires remotely by telephone, e-mail, and voice-mail queue
• Assist new students and their parents with the reservation process for spring, summer, and fall online orientation sessions
• Assist with data management of Orientation participants and administrative tasks
• Be familiar with services and responsibilities of different programs within ONSP and the roles of senior staff; accurately respond to questions and concerns and make appropriate referrals
• Be familiar with the structure and organization of the University of Michigan, and be able to communicate information about the various academic units, support services, and resources in an accurate and un-biased fashion
• Assist with other tasks as needed to assist all the programs within the Office of New Student Program
IRAs are expected to represent the University and ONSP in a consistently professional and responsible manner. They are required to be punctual, reliable, and conscientious in the performance of all responsibilities including learning and practicing inclusive customer service for new students, families, and the staff in ONSP. IRAs must also have access to a computer that can support the remote phone software and a reliable internet connection and be willing to work remotely between the hours of 8:00 - 5:00 pm Eastern Time. The phone software and a headset will be provided at no cost to the student employee.
IRAs must follow all U-M and ONSP policies regarding confidentiality of student data.
Paid employee training sessions will occur throughout April to install and learn the remote phone software, learn about ONSP and the Orientation Reservation System. Training will be a few hours per week in April.
Summer IRAs have then have the opportunity to work between 25 - 35 hours a week, in either a part-time or full-time capacity, between the hours of 8:00 am - 5:00 pm, Monday - Friday from May 3rd - August 27th. Summer IRAs will be working fully remotely the whole summer. Attendance for biweekly staff meetings remotely is also mandatory.
Selection and Employment Timeline
Applications are due by 8:00 AM on Monday, March 22, 2021 by completing all of the questions on this application form. If you prefer to complete a paper copy of the application please email Rebecca Wren at firstname.lastname@example.org.
After a review of the application, qualified candidates will be invited to complete an individual interview over Zoom with Senior Staff in ONSP. Individual Interviews are by invitation only. ONSP plans to hire 3 Summer IRAs.
IRAs are paid an hourly wage of $10.25.
Email Rebecca Wren at email@example.com.
Arts at Michigan Staff
The Arts at Michigan program hires students who are passionate about the arts, regardless of academic major.
Click here to learn more about openings with Arts at Michigan.
Mentorship Communication Coordinators
A Communication Coordinator (CC) is a paid position with the Mentorship Program. You do not have to be a former peer mentor with the program before applying to be a CC, but some mentoring and/or leadership experience is preferred. CCs are responsible for leading their assigned peer mentor groups, offering advice to peer and faculty/staff mentors, answering questions, and providing information about mentorship opportunities to all mentors and mentees. They also plan and execute all Mentorship program events (2-3 events per month) and create the monthly and mid-monthly e-newsletters. CCs work 8-10 hours per week in the Mentorship Office, and an additional 4-6 hours outside the office (in meetings with peer core and faculty/staff mentors) and additional hours for major event staffing. Click here to learn more about becoming a Communication Coordinator.
Veteran & Military Student Contact Coordinators
The Military and Veterans Services Program in conjunction with the UM Depression Center hires students who have or who are serving in the United States Military as Peer Advisor Leaders. Peer Advisor Leaders (PALs) communicate with the Peer Advisors for Veteran Education (P.A.V.E.) advisors and participants about the P.A.V.E. program. They also plan activities and events that will help our Veterans, Military members and their families succeed at the University of Michigan. PALs will also draft newsletters and other communication to our military community. Applications are due in late February/early March.
Click here for more information, email Phil Larson: firstname.lastname@example.org, or call (734)764-6413 for more information.
Graduate Student Opportunities
The Office of New Student Programs may hire graduate students for program assistant positions and occasionally sponsors a graduate internship. Check the student employment website for current listings (do an "Advanced job search" and enter "New Student Programs, Office of" in the "Department or Employer" field).
Volunteer Peer Mentors
The University Mentorship Program seeks undergraduate students to volunteer as Peer Mentors. Peer Mentors play an integral role in the Mentorship Program by being the primary facilitator of small group Mentorship interactions. Being a peer mentor with the University Mentorship Program starts with a Winter term training session, and continues to December of the following Fall semester.
As a peer mentor, you will be matched with a faculty or staff member here at UM according to a shared academic/career interest. The two of you will form a mentoring team to four first-year students who also share your academic interests. The Mentorship Program also sponsors several small events throughout the year that participants will be invited to. In between face-to-face meetings with your group members, you are expected to keep in regular contact through phone and e-mail.
Peer Mentor applications are available November-January for the following academic year. Applications are due in late January, and selected applicants are invited back for individual interviews. Mentors will be notified of their acceptance into the Program in early March.
Other Positions at ONSP
Currently there are no other positions available at ONSP.